• How to turn off/disable Apple ScreenTime on iOS (ScreenTime conflicts)

  Settings and restrictions in Apple ScreenTime will conflict with ScreenCoach and will not let the app work properly. Go to Settings (iOS settings) on parent device Tap on Family Tap on your child's profile Go to ScreenTime (See image below) Make sure no apps are set to Always Allowed  Remove any Downtime settings Remove any App Limits Scroll down (the the very bottom) and tap on "Turn oPopular

• Setting up App Blocking with ScreenCoach on iOS - The Complete Guide

  Before downloading SC. First step is to make sure the child device is logged in with a child Apple ID. NOTE that some parents give their old iPads to their children and do not set up a new Apple ID, this may allow them to bypass ScreenCoach.Popular

• How to Link a Device to your ScreenCoach Account with QR Code

  Here is how you do it. Click on “Account – Sign in.” You will see a screen like this the image below. For a quicker login, you can use the the QR Code option below the sign-in form and scan it using the Parent device. *Note: You can also login with your ScreenCoach credentials or you can use Google/Apple credentials (under the same email address you signed up for ScreenCoacPopular

• How to always allow some apps to run on mobile devices?

  You may want some apps to be allowed to run when: The mode is not allowed to be used at that time of the day, e.g., after bedtime. The user has run out of base time allowance and has no token time left. ScreenCoach is not running. To make these kinds of changes, you need to be logged in as a parent on the child device first. Click on "Change" to change user. Choose a parent user. Click on "Settings" in the tab bar at the bottom of the screen from the dashboard.Popular

• How to Block/Allow apps on Mac and Windows PC?

  When not allowed to use the device, all apps are blocked* You can choose which apps are allowed to be used in different modes; for example, you can block apps like Minecraft & steam in homework/school mode! Please note this does not yet include websites like Netflix and games that run inside web browsers. *When we talk about blocking all apps on Mac & Windows, our App sits in front and doesn't let you get past it, any background apps wiPopular

• App blocking for Android Phones and Tablets

  Follow these steps on your kid's Android device to enable "App Blocking": Open the ScreenCoach app on your kid's Android device. Click on the profile icon on the kid's dashboard. Click on the settings cog icon in the top right-hand corner. You'll be asked to enter the ScreenCoach parent PIN (if set). Enter it. It is recommended to set a ScreenCoach parent PIN to avoid kids from playing with the permissions. You can learn more about how to create one by clicking here. (/en/artPopular

• Managing kids during at school and during school terms & holidays.

  These days many kids use their devices for schoolwork and for play (hopefully only playing at home!) If this is the case then this article helps you set up the two modes of operation. If your kids have locked-down school devices that can ONLY be used for school work, then you may only want to have one mode for general playtime. This article includes Blocking access to “fun time” mode during school hours and even allowing access time earlier if they wake up early Having a “holiday” modeSome readers

• How to avoid kids from deleting/uninstalling ScreenCoach? (iOS/iPhone/iPad)

  Kids may be able to delete or uninstall ScreenCoach from their iOS devices in a few scenarios: If the child is not a part of your Apple Family If the child's device is managed by an MDM (Mobile Device Management), provided by their school/organisation, How to check if a child is a part of your Apple Family: Go to iOS Settings on your parent iPhone. Tap on Family & Check if the child's Apple account is present in your family. If the child is not a part of your Apple FamSome readers

• iOS App Settings (iPhone/iPad)

  ScreenCoach blocks children from using apps on iPhone/iPad devices when not allowed to be used, when it has settings and permissions enabled. The ScreenCoach app needs to be running all the time (in the background) to be able to manage the child's device. Steps to manage your child's app settings Click on the kid's profile. (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56c9d17800/image1yiuihm.png =175x298) Click on the settings cog icon in the top righSome readers

• Setting up an Apple Family

  Apple Family makes it easy to enable ScreenCoach's features to work correctly. 📱 Set Up Apple Family on iPhone or iPad (iOS 16 or later) Open the Settings app. Tap your name at the top. Tap Family (or Family Sharing), then tap Set Up Your Family. Follow the on-screen instructions to: Set up your family group Invite family members to join 💻 Set Up Family on Mac (macOS Ventura or later) Click the Apple menu  System Settings. ClSome readers

• Why do I see negative tokens on my child’s profile?

  Earning Tokens: When a child completes and receives approval for an activity, they'll earn the associated number of tokens which will be added to their balance. Using Tokens: Earned tokens are automatically converted into screen time when their free time runs out  or they can be manually converted into Gems (for Pocket Money) There are a few reasons you may see negative tokens: Spending more than earnedSome readers

• Set a User PIN (Important for Parents)

  PINs are needed to protect users from accessing someone else's account. Parents NEED to add a PIN. On mobile: From the main screen Tap on your Avatar on top left (before your name) This takes you to the users' settings In the details tab, scroll down to the 'Change PIN" field Enter a 4 to 6 digit number Tap OK The PIN is set You can also set up PIN for your children if you have more than 1 kid at home. If the kids forget their PIN, as a ParSome readers

• How can I deduct tokens as a punishment?

  While ScreenCoach focuses on positive reinforcement through earning tokens for completing activities, you can also discourage unwanted behaviour through a punishment system. Here are two ways to deduct tokens: 1.  Create a "Penalty" Activity: Set up a negative activity, like "Red Card", "Yellow Card" or "Penalty Card." Assign a negative token value and a negative Gem value to this activity. When your child exhibits undesired behaviour, add the "penalty" activity and assign iFew readers

• Offline devices and how to fix them.

  Offline Devices You will receive notifications or emails if a device is offline (you can edit this setting). In the image above below, the "Pixel 3 PK" has not been used for three days, but it is healthy, so that is ok. If I want to investigate more, I can view the heartbeat graph (see section below). In this example, "iPad mini" has been offline for 138 days! If this device is being used by the kids, then it doesn't have ScreenCoach running on it anymore, or there is an issue. The 1stFew readers

• How to prevent kids from deleting ScreenCoach on mobile?

  ❗To prevent kids from deleting or uninstalling ScreenCoach on iOS (iPhone/iPad): Refer to this FAQ Enable the "Accessibility Access" permission on the kids' Android device to prevent them from deleting or uninstalling ScreenCoach, which also restricts access to their phone's Settings application. ToFew readers

• Create an activity and assign to someone

  To add an activity for a child: Click on the pink (⋮) button, in the bottom right-hand corner Choose "Add Activity" Choose an activity you would like to have completed in your home from the preset catalogue You can now edit the defaults set from the catalogue activity Click on the ‘+’ button to the right of the activity Click in the 'Assigned to' field and choose someone to assign the activity Add a reward foFew readers

• All about time! Managing & configuring

  There are a few key elements to managing time in ScreenCoach. Base Time Allowance = The Free Time you give your kids each day before they need to earn any extra time. It shows up as blue in the time bar This is set up in the child settings area in "Allowance". You can have different amounts for each day. Any unused Time Allowance for a day is lost Token Time is the time earned by children doing Activities. It shows up in green in the time bar Earned when activities arFew readers

• App Blocking for Apple iPhones and iPads (non Apple Family members)

  ScreenCoach blocks the child from using apps on mobile devices (as well as desktops). To see a demo of this working, click here Note we use Apple's Screen time Controls to block iPhones & iPads This option described below is needed if the device being used by the child is not part of an Apple Family. You MUST have iOS 16 or later for this option. It works best with an Apple family setup because the kids can't turn it off! If the Apple ID on the device is in aFew readers

• How to clear/delete History, Cache and Cookies from the browser?

  Sometimes Web Apps get stuck for various reasons; these guides below are general (not specific to ScreenCoach) tips on how to clear your cache. If It doesn't work, scroll to the bottom for the other things to try Open Microsoft Edge Select Settings and more Settings Privacy, search, and services Under Clear browsing data, select Choose what to clear Under Time range, choose a time range. Select Cookies and other siteFew readers

• iPhone and iPad troubleshooting tips

  Location tracking Services for the ScreenCoach App need to be set to "Always Allowed" This is to keep ScreenCoach running all the time, so it  can track the time used Enable Family Controls or ScreenTime Controls This is needed to block the apps when not allowed to run see Family Controls with Apple Screen time requirements below NOTE (Family controlFew readers

• How do I manage Pocket Money with ScreenCoach?

  ScreenCoach lets you reward kids with Tokens (for extra screen time) and Gems, which can be converted into Virtual Pocket Money—a fun, interactive way to teach money management. To convert Gems to Virtual Pocket Money: Tap the Token, Gem, and Pocket Money balance at the top right corner of the app. (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56c9d17800/5hugsdicelvvz1bp58ndriabplvdhavtdrtr.png =250x452) Tap the big pink (⋮) button in the bottom rFew readers

• ScreenCoach Feature: App blocking using Modes

  App blocking for modes is a new feature. Apps are blocked in to two steps Add apps into App Categories Add the app categories to the mode You can group apps into specific categories like fun, social media, school, or video streaming to have it streamlined, and accordingly block them in the modes. Parents can set up the app categories (on mobile) this way: Settings from the bottom bar Go to "App Categories" Choose the apps that fall into corresponding app categories by taFew readers

• How can my kids earn more screen time?

  Once the child’s screen time is up, they need to complete an activity set by their parents or themselves. Otherwise, wait until tomorrow to use their base time. Kids can add their own activities on any device that has ScreenCoach installed on it. They can pick an activity from the default list provided, or they can also add a custom activity with the number of tokens they feel they deserve. Parents can approve these activities, which will give the children the tokens. With these tokens, the aFew readers

• Why Are Some Apps Not Blocked by ScreenCoach on iPhone/iPad?

  There can be three main reasons: ScreenCoach allows you to designate specific apps as "Always Allowed," meaning they remain accessible regardless of set restrictions. Resolution: Open ScreenCoach on your child's device. Tap on "Change" in the top left-hand corner, below the user name. Switch to the parent user profile.Few readers

• What happens if ScreenCoach is not running on iOS?

  If ScreenCoach is not running in the background, then when it stops running, the child will get 2 more minutes of app usage before all of the apps are blocked, even if they try rebooting the device. For this to happen, ensure all permissions and, most importantly, "App Blocking" are granted on that device. You can check 'how' here. If you are testing this, you will need to open any app for 2 minutes to start countingFew readers

• What if my kids quit or try to bypass ScreenCoach ?

  If you have app blocking enabled, and the ScreenCoach App is not running, they won’t be able to open any apps until they reopen ScreenCoach. On iPhones & iPads (if you have an Apple Family set up and linked), they can’t delete the ScreenCoach app without the parents’ Apple Password. You will get a notification to let you know that the device is offline (because in tFew readers

• Why does my child have negative tokens?

  There are a couple of reasons as to why children can have negative tokens Let's assume that your child is not allowed to have token debt (from settings) If it is a small number like -1 or -2 this is ok because because when time runs out you can take up to a minute to block the devices , which will use some tokens. If the negative number of tokens is very large like -30 or -50 or more, this tells us that the device is still being used when it should not be allowed to be used AND the mode beinFew readers

• How to add a new Mode?

  You can add a mode and set it to be accessible only during school hours and maybe call it 'School,' likewise a mode called 'Play.' To add a mode, follow these steps on your (parent) device: Launch ScreenCoach on your mobile device. Go to "Settings" from the tab bar at the bottom of the screen. Choose "Manage Modes" from the menu that appears on the following screen. Click on the '+' icon on the next screen. Click on "Add Mode" in the bottom of this screen Enter a mode name,Few readers

• How do tokens and gems work?

  The kids get the tokens and gems through the activities! A child will receive the tokens and gems for an activity once they have finished it and had their parents approve it. The tokens are saved and can be used at any time in the future. They will be automatically converted to screen time when the child is out of free time on a given day. There are 4 things to know about tokens: Free Time, Token Time, Max Time and Minutes per Token. Free Time: This is the amount of time a child user haFew readers

• How much is each token and gem actually worth?

  You can decide how many minutes of screen time a Token is worth. To make it easy for the child, we recommend one minute per Token for Under 5’s, two minutes per Token for 5-8-year-olds, and 5 minutes per Token for 9+-year-olds. It becomes a great way for your child to learn their times tables! The same with Gems - you can set it at 10c per Gem if you wish which is a great start for younger kids and you might like to iFew readers

• Desktop App Settings for ScreenCoach

  ScreenCoach blocks the child from using apps on mobile/tablet/laptop devices when not allowed to be used when it has settings and permissions enabled. The ScreenCoach app needs to be running all the time to be able to track the time used, etc. (when the computer is awake). You will receive notifications if there is an issue with ScreenCoach on the device or if it is offline for a while. Auto-launch ScreenCoach on restart. When you install ScreenCoach, it will set it up to launch on resFew readers

• What if my child has plenty of time left & I want them off?

  To do so, follow these steps on your device: Click on the vertical ellipsis (⋮) for the user you wish to block temporarily. Click on "Block User." Choose how long you wish this user to be blocked: 30 mins, 60 mins, 2 hours, or the rest of the day. You can also set a custom date and time until when you wish the user to be blocked.Few readers

• How do you manage shared mobile devices when it locks?

  Typically, when a user is logged into a device and walks away and comes back to it when the screen wakes up, it will assume the same user is using the same device. This is a fair assumption if the device is only used by that user; however, if it is a shared device, you can set an option to have it log out after, say, 15 minutes (Logout delay) after screen lock. So then when the next user picks it up, there will be no logged-in user, and they will have to choose a user. To enable this feature,Few readers

• How to manage Notifications via the web Portal?

  The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online you will not receive any notifications. Managing notifications on the Web: Go to https://manage.myscreencoach.com/ Sign in with your credentials Click on the three dots from the User's card, choose "User settings" (https://storage.crisp.chat/users/helpdesk/website/-/b/f/0/6/bf061fedc669f000/ba14f81e-662b-4Few readers

• Add a User / Child / Additional Parent

  A user can be one of 3 types: Child: A child will need to have every activity approved by the parent. Trusted Child: For kids that can earn tokens and gems (up to a certain value or for some activities) automatically without the parent needing to approve them. Account Manager: Can configure the system and approve activities. A parent might add another parent or someone who can administer ScreenCoach with all the priviFew readers

• How do I install ScreenCoach?

  ScreenCoach has software and an optional hardware component. After you’ve created your account, you install the App onto all the devices your kids use (and your own as family Admin).  If you also purchase the hardware, (ScreenCoach Box) it plugs into your TV/Monitor and tracks and manages time on everything connected to the TV or computer monitor.Few readers

• How do I decide how many gems and tokens per activity

  We have made our own suggestions as to how many Gems and Tokens are awarded per activity. However, you can customise these depending on your needs. If you want to incentivise something that your child is very reluctant to do, for example, take a shower, do some exercise or eat their vegetables!, then you can offer higher rewards to encourage them. Once they are in a good habit of doing that thing, you could drop the rewards for that and increase the rewards for something else. There willFew readers

• Windows browser (Edge) solution for School mode only

  School mode created Edge app added to the allowed category (Education, for example) Allow some apps option is selected Education category (example) is enabled Create Microsoft Family with parent (admin) and child (member). Login by parent (admin) to Microsoft Family Safety on the web (Edge) or another app by using admin credentials Add child (member) to Microsoft Family Safety (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56Few readers

• Troubleshooting Location Services for ScreenCoach App (iPhone/iPad)

  The ScreenCoach app relies on your device's location services to function properly. Note: This is a fix when your child's device/user shows as offline on your Parent Dashboard. If you're having trouble turning it on, follow these steps: 1. Check ScreenCoach App Settings: Open the ScreenCoach app. Go to Settings in the bottom right Go to "App Settings". Look for "Locations" - Tap on "Fix it" - allow and set location tracking to "Always" when prompted. 2. Enable LocatiFew readers

• How to set up ScreenCoach if we are watching a family movie?

  You can choose how you handle this. For a family movie, many parents are happy to give that time to the child outside of their allocated time for the day. In this case, you can do one of several things: You can log in as yourself (the parent), and then it won’t take any of your children’s time. Remember to log out and log in as the child user after you complete watching the movie. You can make this device a shared device from the "Device List." Refer to Shared Devices FAQ (https://help.mFew readers

• Device Preferences - how to manage devices on ScreenCoach

  Each device that has ScreenCoach installed on it will have a device record in the ScreenCoach system. Each device has its own preferences, which allows you to change the notifications or restrict the users or modes on the device. You can find the device that you want to edit in the devices list. You can edit the device record on manage.myscreencoach.com on a larger-screened device or with the mobile app (see below on how to get to the device record). How to gFew readers

• ScreenCoach One Off Changes - Access Pass and Block

  While you can set up routines and rules in ScreenCoach, you also have the flexibility to make quick changes to help you handle unexpected plans. You can enable an Access Pass or apply an instant block. Both of them will over ride any other rules Both passes can be set for 30, 60, 120 mins or until a specified time. To grant a Temporary Access Pass: Tap on the "three dot menu" of a user Choose "Grant Access Pass" Choose the amount of time, Mode and Access Pass Type. NFew readers

• Using ScreenCoach with Mobile Device Management (MDM)

  If your child's device is managed by their school or organisation's MDM, certain permissions and restrictions may apply. Here's a guide to help you navigate using ScreenCoach effectively in this environment: Verify Third-Party App Installation: Check if your school/organisation allows installation of third-party apps like ScreenCoach. This information is often found in their IT policies or by contacting their IT department directly. Custom MDM Installer: If appFew readers

• Samsung Battery Settings - To prevent ScreenCoach from not being run in the background

  To prevent ScreenCoach from not being run in the background, follow the instructions below. (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56c9d17800/image12no7ib.png =250x541) (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56c9d17800/image5yha34.png =250x541) Put unused apps to sleep - should be OFF OR ChooFew readers

• How to change from using mode’s Maximum time limits to user’s maximum

  This is to be set for each child. Free Time is what kids are getting without needing to earn screen time tokens. Token time is the hours of screentime they can have by spending tokens, after their Free time is over. Max time is an upper limit of the total screen time, they can use regardless of the amount of screen tFew readers

• Why do I keep getting messages/notifications about ScreenCoach?

  When the app is running and it's online, you will not receive any notifications. If the app is not running: Parents will get notifications to let you know that the app is not running properly The device where the app is not running will also get notified every few seconds to ask them to open the app and start a new session Ensure the notifications have not been turned off on the device YoFew readers

• How do I stop kids from getting into the parents' account?

  Set up an extremely difficult-to-guess PIN. Click on the profile icon to head to the settings page. Scroll to view the PIN field, and click on the pencil icon to set a PIN. Additionally, turn on the "Auto-lock app" slider and set an "Auto-lock out timeout" (5-10 minutes is suggested). This will ensure that if ScreenCoachFew readers

• Blocking URLs using ScreenCoach on iOS

  You can block/allow certain urls browsed through Safari. Here's a breakdown of how to achieve this: ScreenCoach can partially block URLs accessed through Safari. Websites browsed through Safari are recorded in ScreenCoach using iOS's ScreenTime API. Due to privacy restrictions, not all URLs are captured. You can add them to either an "Always Allowed" list or an AppFew readers

• How to snooze ScreenCoach Notification on phone?

  ScreenCoach sends time-sensitive notifications to Parent devices. If a device is offline or the ScreenCoach app is not running, you will see messages like this to let you know. If it is not convenient for you to check with your child if they quit the app and ask them to run it again, you can suppress the notifications for a while. Or you may be driving with your child who has a device that no longer has Internet access. This snooze option will help you to snooze the ScreenCoach notificFew readers

• How to enable or disable a mode?

  You may have some modes that you may want to turn on and off for different reasons, e.g., School holidays Turn on at the start of school holidays & off when they go back to school. Free time a mode that you may want to enable when you have a visitor, which can have a time multiplier "Free Usage." The mode is enabled/disabled in a similar way in the web portal and the mobile app. On your parent device, go to "Settings" in the tab bar atFew readers

• To prevent the child from task manager ending the ScreenCoach app on Windows

  Step as follows: Right-click on the application under download, look for a run as administrator, click on it. so then, the child wont be able to end the ScreenCoach app using task manager.Few readers

• What devices does ScreenCoach manage?

  ScreenCoach Desktop & Mobile Apps can be installed on most semi-recent Apple iPhones & iPads (iOs), Android Smart Phones & Tablets, Laptops and PC's. The optional ScreenCoach Hardware Box can be plugged into a TV or a Computer Monitor and will manage the TV itself as well as anything connected to that TV - PlayStation, XBox, Foxtel, DVD player, Apple TV* These are the supported operating systems. Android (Google mobile devices) iOS (Apple mobile devices) Windows 10 Mac OSFew readers

• Why is ScreenCoach app not tracking time used on Android?

  If the app is not running: Parents will get notifications to let you know that the app is not running properly The device where the app is not running will also get notified every few seconds to ask them to open the app and start a new session Ensure the notifications have not been turned off on the device You can edFew readers

• Add a new Activity Catalogue item

  You can add your own, delete or edit the one pre-shipped. They are great for jobs and things your want to occur regularly around your home. On our web portal - https://manage.myscreencoach.com Click on the activities tab on the LHS Select catalogue tab On ScreenCoach mobile Click on one of the children and then click on the activities icFew readers

• Setting up Passcode on iPhones & iPads

  It is recommended to always have a Passcode set up for your iPhone/iPad - as it plays a vital role in calculating screen time sessions. Go to Settings on your iPhone/iPad Scroll down and Tap on “Face ID & PassCode” Scroll down and look for “Turn PassCode on” - Tap on that You will be asked to create a 4 digit or 6 digit passcode if you don’t have a passcode set up already. Just enter your passcode, and you will be asked to enter it again to verify. Your PaFew readers

• How do I set up school time without using any of my child’s time allowance?

  This ensures that any session they start will be multiplied by zero, meaning it won't consume any of their free time or earned token time. Follow these steps: On your ScreenCoach app, Login as a Parent User Go to Settings in the bottom right corner Manage Modes - Tap on the large pink "+" button to Create a mode - Name it "School Mode" Choose a picture for the mode and turn off "Allow Concurrency"Few readers

• How much screen time will my child get per activity

  That is completely up to you, and can be adjusted at any time. We recommend that you offer generous rewards for a behaviour that you really want your child to do, especially if they’ve been reluctant to do so in the past, such as brushing their teeth - it might get them half an hour of screen time initially. Once they’re in a good routine, you can reduce the reward for that and boost it for something else (such as having a shower or doing their homework!). In this way, ScreenCoach can grow andFew readers

• Approve an activity and apply a bonus

  Look at the top of your dashboard to see if you have notifications about pending approvals. Tap on it and you can see all completed activities pending approval. You can choose one by one and Click on ‘Approve/Bonus’ Or you can do them all together. Apply a bonus - it's your choice!! Click SaveFew readers

• How to delete or rename a device record?

  This can happen if you delete the app & reinstall it and do not pick to reuse the same device record. You can safely delete the device record. To delete a device record, follow these steps: Open and log in to the ScreenCoach app as a parent. Go to "Settings" from the tab bar at the bottom of the screen. Choose "Device List." Select the device with a duplicate name. Scroll down and cFew readers

• Why does ScreenCoach stop running in the background on iOS?

  ScreenCoach uses location services to stay active in the background on iOS devices. However, the following scenarios can cause it to stop running: Location Services Turned Off: Your child can manually disable location services via the device settings. Background Location Permission Revoked: iOS may display a message saying, “ScreenCoach is using your location in the background, do you want to turn it off?” If your child selects "Yes," this will stop ScreenCoachFew readers

• Install ScreenCoach Mobile App on Parent Device

  Go to the Apple Mobile App store or Google Play Store Search on ‘ScreenCoach’ Download and install the App Login to your account Remember to use the same email or google address you used to create your account. Once you are logged in to ScreenCoach, select your own card and see your outstanding learning activities. Watch demo of Android installation and configuration -40 secs.Few readers

• Enable App blocking on mobile devices

  ScreenCoach blocks the child from using apps on mobile devices (as well as desktops). If ScreenCoach is not running on the mobile device, the Apps will be blocked! (once set up correctly) This video detailed explains concepts & how to set it up https://vimeo.com/screencoach/blocking-apps To see a demo of this working, click here (Version/UI of ScreenCoach may differ as we continue to evolve). NoteFew readers

• How to manage notifications on mobile?

  Note: The ScreenCoach app needs to be running all the time on children's devices to be able to track the time used, etc. When the child's app is running and it's online, you will not receive any notifications. You can enable and disable different notifications and change the frequency per user. Launch the ScreenCoach application. Click on the vertical ellipsis ( ⋮ ) for the child you wish to change the maximum time limit.Few readers

• How do activities and repeating activities work?

  Any activity you create is a one-off activity. Once it is completed, it will disappear from the current view and only be shown in history. To learn how to create an activity, Click here. If you want to set up something recurring, like brushing your teeth at 7 am each day, youFew readers

• Can I set different time limits on different devices?

  Yes, this can be achieved from the Devices section. We use Modes to configure device usage times. Set up modes first with the hours of the day they can be used at. To block a mode(s) on a specific device, follow these steps: Log in to the ScreenCoach app on your mobile as a parent. Click on "Settings" from the bottom tab bar at the bottom of the screen from the dashboard. Choose "Device List.". Select the device where you wish to block specific mode(s). Scroll down and goFew readers

• ScreenCoach Overview

  This 42-minute video explains  ScreenCoach concepts and getting started tips.  You will get a great overview that will help you set up ScreenCoach for your family. it has chapters marked, so you can return to sections later on Please remember to have a family meeting before you get your kids started on ScreenCoach so you don't have resistance from them at the start Watch this video first for ScreenCoach Coach Overview. https://vimeo.com/screencoach/overview (https://vimeo.com/screeFew readers

• User's and Mode's maximum time limits

  For example, Bart has: 4 hours maximum time in his user setting on Mondays 8 hours maximum time in his user setting on Saturdays 5 hours maximum time on Fun Mode every day (Monday - Sunday) So On Monday, Bart’s Maximum will be 4 hours (from the user settings). On Saturday, Bart’s Maximum will be 5 hours for Fun mode (from the mode’s settings).Few readers

• Edit access times (in a mode)

  Create a new mode for each child if their schedules differ. Assign specific times for device use in that mode. Share or restrict modes as needed, allowing for personalised setups per child. (You can block a mode for a child) The access times are when kids can use their devices, under a mode. We do this in "Modes" to give flexibility during school term or on holidays or schoolwork mode etcFew readers

• Android phone and tablet settings + Trouble shooting tips

  ScreenCoach blocks the child from using apps on mobile/tablet devices when not allowed to be used (when it has its settings and permissions enabled). The ScreenCoach app needs to be open all the time to be able to track the time used, etc. In order to keep the ScreenCoach app running all the time on Android: Open the ScreenCoach application. Click on "Settings" from the tab bar in the bottom of the screen. Select "App Settings" from the list. Enable all of the options asFew readers

• Set Maximum daily limit allowed under modes

  Kids can earn Tokens to spend any time in the future; however, if they save up lots of them they may be able to spend the whole day on devices. If you want to set an UPPER limit for the maximum amount of time they can use in a day; this is done in modes. Click ‘modes’ from the left-hand navigation guide Select the ‘Fun’ mode (or any other) Select the "Daily Limits" tab Amend the "Daily Limit" using either Edit eacFew readers

• How Can I Delete a Session?

  How Can I Delete a Session? Sessions cannot be deleted, but there are several ways to compensate for lost time: Free Access Pass – Grant the child a free access pass, allowing screen time without using tokens. Token Adjustment – Manually adjust their token balance in the Transactions area. Activity Rewards – Give them tokens through the Activities system. Token Gift Template – Create an activity template called Token Gift for easy future rewards. These optiFew readers

• How can I adjust the minutes per token for each child?

  By default, tokens are set to provide 5 minutes of screen time. (https://storage.crisp.chat/users/helpdesk/website/-/5/1/9/4/51948d56c9d17800/image10xmrvy.png =250x487) To change the minutes per token: Tap on a child's card in your parent dashboard Tap on the "three dot" menu Go to the User Settings for the child Adjust the "Minutes per Token" based on their needs. For example, you might set one child to 5 minutes per token and another to 4 minutes, dependinFew readers

• Unable to enter Apple Password while turning on Family Control Permissions - Troubleshooting

  Some users have reported that they are facing issues while trying to turn on Family Control Permissions for ScreenCoach in Apple Screen Time. 1. Issue Faced - While trying to turn on or turn off ScreenCoach inside Screen Time, the pop up that comes up to enter Apple Parent ID password disappears quickly, not allowing to enter the password. Solution: First, turn on/turn off Family Controls, Open ScreenCoach app and following these steps: Pick up the Child device where you face thiFew readers

• Can ScreenCoach Reward Specific App Use, Like Educational Apps?

  Here's a breakdown of current features and future plans: Current Functionality: Here is an example: First, Create an App Category named - Educational Apps (Go to Settings - App Categories and create one) Add all the apps youFew readers

• What if my kids won't co-operate or refuse to use it?

  We have created a document to help you to introduce ScreenCoach into your family.  https://docs.google.com/document/d/1cVlV39MRIjATvrtvDpxTcXgpsH6NIRyu6wgFDF1dVBE/ You may start with giving your child unlimited time to simply measure their screen time before you start limiting the time and offering the bonuses for activities or any additional features. We have also created an article with 10 most common oFew readers

• Install ScreenCoach on a 2nd mobile (A Child's Device)

  Log into the Apple Mobile App store or Google Play Store Search on ‘ScreenCoach’ Download Install the App Login to the account Use the QR code for the fasted way to connect! Then on your parent mobile app, Go to Settings and select "Link a new device" Press the take photo button in the middle of the screen Take a photo of the QR code that is showing on the child's device ThFew readers

• Can I allocate money instead of screen time for an activity

  You can reward your child with gems for completing tasks, which can further be converted into virtual pocket money.  You can give your children gems to earn pocket money or tokens for an activity if you want them to earn screen time. Or offer them a combination of the two! Once the activity is completed by the child and approved by a parent, tokens and gems get credited to the child's account. The earned gems can theFew readers

• What if my child is in the middle of a game or homework and the daily allowance gets over?

  If their time runs out, ScreenCoach will block them and not allow them to do anything else. Kids will get a warning before the time runs out completely, so they need to complete the activities assigned to them and get them approved in order to earn tokens, which will give them extra token time. In some scenarios where they don't have any activities or you wish to give them more time, you can give them tokens manually to get them unblocked. Or, grant them an access pass until a set time. TFew readers